A Solution to the Problem

A Solution to the Problem

As I was processing all of your emails, an interesting thing happened; all of the orders came through, but the times are completely messed up. This has put many of you, and me, in disarray.

There were a few reasons your orders wouldn't process:
1- Due to the high volume of everyone ordering at once, the site was overwhelmed
2- Because of the zero balance, some of the orders were unable to go through, and there is no way to correctly process the "pre-orders"

I want to be fair to everyone, and since the website is telling me you all ordered at the same time, we need to fix this somehow.
So, as a solution to our problem, here's what we're going to do:

Friday, April Tenth will be Online Sales, or Pre-registration. What that means is, you're getting a special price online that you wouldn't get if you bought the tickets after May 15th.

The pre-sale today did help me out with one thing: I got a good idea of out head count, and as of now, we're doing fine as far as ticket availability goes.

That being said:

- Combination Tickets (Walking the Gallery AND the VIP dinner) will be $230 until May 15th. After May 15th, they will be regular priced ($75 for Gallery Tickets, $180 for the VIP Dinner)

- If you would like to sit with certain people at the VIP Dinner, let me know. If you've told me already, I've documented it.

- Also, I know some of you are thinking Gallery A or B is "better", so we've figured out how to fix that problem!
- Gallery A will walk holes 1- 9 WITH BRIAN
- Gallery B will walk holes 10 - 18 WITH BRIAN
When you aren't walking, we'll have Painting on the Green.

I know some of you were concerned about a Meet and Greet; the VIP Dinner will be a great time to socialize with one another, as well as Brian and Leighanne (and me), etc. Also, we have some really great entertainment lined up; it's going to be a lot of fun!

There is an age limit for the VIP Dinner: You must be 18 to attend.

All of that taken into consideration, I'm sorry for all the confusion.
Tickets will go on pre-sale (special priced) on April 10th, at 12pm, and will then go to regular price on May 15th. You will purchase the tickets at that time. I will make sure the shipping portion of the site works as well, so we don't have another issue like the one from today.

As always, if there are any questions or concerns, feel free to email me at madison@healthyheartclub.org.
Thank you all for being so understanding and hanging in there! We'll get this sorted out and taken care of so we can all have a great time at the Dinner and the Tournament!

All the Best,
Madison

thank you

Madison,
Thank you for all the hard work you are doing. I am so grateful that you are so available to us with all of our crazy questions and problems. I am amazed that if we leave you email or phone message , you get back to us in such fast time. I just wanted you to know that i appreciate you and all that you do, and cannot wait to meet you at the event!
Thank you, Abby Weil